ITIL®4 Foundation
The ITIL®4 Foundation course is designed for professionals who want to utilize ITIL®4 framework in their professional work, enhancing and developing both IT and other service processes, performance, and quality.
Within the scope of the training, the main concepts and process models of the ITIL®4 framework for ensuring the quality of IT Service Management (ITSM) will be acquired.
By participating in discussions and completing practical tasks, participants gain an understanding and the necessary skills in analyzing best practice examples, with the ability to integrate them into their company's IT Service Management processes.