Internal communication and psychological climate in the organization

The training is suitable for anyone who wants to improve their knowledge in the field of internal communication, learning its basic principles, types, main processes, gaining even more confidence in their abilities. As part of the training, you will have the opportunity not only to learn the theoretical aspects, but also to work practically – for the fuller strengthening of the newly acquired skills. These lessons are valuable for employees of all organizations, regardless of their position.

Course duration, academic hours: 8
Price (excl. VAT) 250,00 
Price (with VAT): 302,50 
Lecturer: Evija Ūpe
Course target

Improving knowledge and skills about:

  • internal communication processes, types, barriers, peculiarities, feedback, etc. c. aspects;
    recognition and elimination of communication errors;
  • improving communication skills when working with different contact partners (clients/colleagues/representatives of other organizations, etc.);
  • awareness of one’s personal responsibility in improving the internal communication process.

Employees of all organizations

At course completion you will be able to
  • Understand the nature, role and importance of internal communication in the organization;
  • Recognize and eliminate common communication errors;
  • Be aware and take responsibility for the internal communication process.

There are no specific prerequisites.

Training materials

Teaching materials and examples of practical works developed by the lecturer.

Certification exam

Not intended.

Course outline
  • The nature and role of internal communication in the organization;
  • Internal communication and the role of management in the implementation of effective internal communication;
  • Internal communication types, levels, channels, evaluation options;
  • Internal communication promoting open, cooperative and positive psychological microclimate;
  • Internal communication as a tool for inspiring, involving and building mutual trust;
  • Internal communication barriers;
  • Levels of employee engagement, competition or cooperation;
  • Internal communication problems: conflicts, gossip, dislike, crises. Acceptance of differences;
  • Self-regulation. The most typical mistakes that hinder effective internal communication;
  • Internal communication and personal responsibility/development.

If necessary, the training topics can be adapted according to the needs and interests of the employees of the particular organization.

If you want to know more about these studies, contact us at 67505091 or write an e-mail to