Microsoft Outlook Fundamentals

• Open the Microsoft Outlook program and navigate its environment.
• Create a contact, edit, search, and print it.
• Create a letter, add an attachment, and send it.
• Reply to an incoming letter and forward it.
• Schedule in-person and remote meetings in the calendar.
• Create tasks and delegate them to others.
• Work with the Outlook diary and note-taking.

Training materials and practical work examples prepared by BDA.

Not intended.

1. Outlook 2016 environment tour

• Open and explore the program.
• Explore the program tips and help sections.
• Customize the appearance of the Navigation Pane, Reading Pane, Task Bar, and People Pane.
• Work with the ribbon and tabs.
• Customize the Quick Access Toolbar.
• Close the program.

2. Outlook Contacts

• Open your Contacts folder.
• Create a new contact.
• Edit contact information.
• Search for contacts.
• Organize contacts using color categories.
• Change contact card views.
• Print contact information.
• Merge contact information with social networks.

3. Work with emails

• Open your inbox.
• Use the mini toolbar.
• Use subfolders.
• Send a new message to one or more recipients.
• Change the message format.
• Save a message in the Drafts folder.
• Move messages to the Deleted Items folder and empty the folder.
• Create a signature and attach it to a message.
• Design messages by specifying message options and properties.
• Read, sort, and delete incoming messages.
• Create a contact from an email message.
• Reply to or forward incoming messages to others.
• Organize messages using color categories.
• View messages in different views, sort, and group them.
• Add, open, and save message attachments.
• Add a follow-up flag to a message.
• Search for messages using search criteria.
• Print messages.
• Creating and managing quick actions.

4. Working with Calendar

• Opening the calendar and viewing its entries in different views.
• Creating, viewing, editing, and deleting a meeting.
• Creating recurring meetings.
• Organizing and viewing a meeting.
• Scheduling a meeting based on the availability of other participants.
• Accepting an invitation to join a meeting.
• Printing and forwarding calendar entries.
• Using the weather bar.

5. Working with Outlook Tasks

• Opening the Tasks section.
• Creating a new task.
• Completing a task and specifying details.
• Creating a recurring task.
• Viewing tasks in different views.
• Grouping tasks.
• Searching for tasks using different search criteria.
• Organizing tasks using color categories.
• Delegating tasks to someone else.
• Approving an assigned task.

6. Other Outlook features

• Create and view a note.
• Change note settings.
• Save a note in different formats.
• Print a note.