Feedback as a key to success how to improve organizational transparency, employee growth and loyalty

Objective feedback plays a very important role both in the development of the company and in promoting the professional and personal growth of everyone. With its help, it is possible to identify the employee’s strengths, as well as to determine the areas in which improvement is needed. Within the framework of the training, it will be possible to strengthen theoretical knowledge and gain practical skills by performing various tasks related to providing feedback.

Course duration, academic hours: 8
Price (excl. VAT) 250,00 
Price (with VAT): 302,50 
Lecturer: Oskars Pundurs
Course target

To create in-depth understanding and practical skills about creating a transparent culture of cooperation and self-growth in the organization, promoting employee loyalty and the desire for self-development.

  • Heads of organizations and structural units;
  • Employees;
  • Anyone who wants to improve their communication skills, improve teamwork and cultivate emotional intelligence.
At course completion you will be able to
  • Understand the importance of providing feedback, perceiving it as a motivation and growth tool;
  • Apply the most effective and innovative methods to improve team cooperation and communication;
  • Accept and implement constructive forms of feedback;
  • To develop the team’s personal and professional growth and well-being more successfully.

No specific prerequisites are required.

Certification exam

Not intended.

Certification exam
  1. The importance of feedback: its impact on organizational transparency, growth and employee well-being;
  2. Theory of motivation: the importance of feedback as a motivational tool in psychology;
  3. Overcoming barriers: identifying and eliminating the most common barriers;
  4. Self-Awareness and the Johari Window: Tools for Enhancing Self and Others;
  5. Creating a growth environment: the importance of quality praise, active listening and negotiation ethics;
  6. Feedback Starter Kit: Essential Questions to Use to Get a Meaningful, High-Quality Discussion;
  7. Giving and receiving feedback: practical methods and techniques for giving feedback correctly and receiving it objectively;
  8. Providing constructive criticism: how to provide negative or developmental feedback, keeping the employee motivated and promoting growth;
  9. Integrating follow-up and feedback: how to evaluate feedback received and make improvements based on it.
  10. The SBI technique: a strategy for negotiating improvements that focus on specific situations and behaviors;
  11. Scheduling: choosing a time and recommended regularity for the feedback conversation;
  12. Practical tasks and examples: work in groups and role-plays for feedback situations.

Ja vēlies uzzināt vairāk par šīm mācībām, sazinies ar mums pa tālruni 67505091 vai raksti e-pastu uz