ITIL, IT Governance and Service Management

COBIT® 2019 Foundation

The COBIT® 2019 Foundation course is designed to provide participants with a comprehensive understanding of the COBIT framework and its principles. It covers the key components of COBIT, including its governance and management practices, and how they can be applied to achieve business objectives and address IT-related challenges. Through this course, participants will gain the knowledge and skills necessary to support effective governance and management of enterprise IT.

ITIL® 4 Specialist: Create, Deliver and Support

The Create Deliver and Support qualification provides you with an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It will also give you an understanding of service performance, service quality and improvement methods. The examination assesses whether you can demonstrate sufficient understanding and application of ITIL 4 to the creation, delivery and support of services, as described in the CDS syllabus. The ITIL 4 CDS qualification is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful, modern IT-enabled services, teams and workflows.

ITIL® 4 Strategist: Direct, Plan & Improve

The ITIL 4 Direct Plan and Improve qualification provides you with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. It teaches you a practical and strategic method for planning and delivering continual improvement with the necessary agility. The is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. It is also a pre-requisite for the designation of ITIL 4 Strategic Leader, which assesses the candidate’s ability to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success.

ITIL®4 Foundation

The ITIL®4 Foundation course is designed for professionals who want to utilize the latest ITIL®4 framework in their professional work, enhancing and developing both IT and other service processes, performance, and quality. Within the scope of the training, the main concepts and process models of the ITIL®4 framework for ensuring the quality of IT Service Management (ITSM) will be acquired. By participating in discussions and completing practical tasks, participants gain an understanding and the necessary skills in analyzing best practice examples, with the ability to integrate them into their company's IT Service Management processes.

ITIL®4 Specialist: High Velocity IT

ITIL 4’s holistic approach raises the profile of service management in organizations and industries, setting it within a more strategic context. It tends to focus tends on end-to-end product and service management, from demand to value. ITIL 4 HVIT (High-Velocity IT) addresses the specifics of digital transformation and helps organizations evolve toward a convergence of business and technology, or establish a new digital organization. As demand for digital technology grows, practitioners are under increasing pressure to design, develop, run, and support digital systems and services. ITIL 4 HVIT helps practitioners understand digital transformation, guides them and their organizations toward a more integrated state between business and technology, and provides practical guidance in the application of HVIT.

TOGAF 10 Foundation

By attending the 3-day training, you will be able to gain a comprehensive insight into the TOGAF® (The Open Group Architecture Framework) 9.2 standard, one of the most widely used and recognized enterprise architecture solutions in the world. As part of the training, you will have the opportunity to learn how, by applying the TOGAF® 9.2 standard, to create and manage effective and sustainable enterprise architectures that support business goals. Learn the key building blocks of TOGAF® 9.2, including the Architecture Development Method (ADM), the heart and soul of the standard. ADM is an iterative process for maintaining enterprise architecture that can be applied to each phase of the architecture cycle and adapted to different contexts and needs. The course will be supplemented with up-to-date information on the latest or TOGAF® 10th version, demonstrating the differences in structure and principles between the two versions.

TOGAF 9.2 Advanced

The TOGAF 9.2 Advanced course is a follow-up course to TOGAF 9.2 Foundation designed for enterprise architects seeking to enhance their knowledge and skills. This course focuses on the application of TOGAF concepts and methods in real-world scenarios, enabling participants to analyze and implement architectural principles effectively. Through interactive sessions and case studies, learners will gain proficiency in developing and governing enterprise architectures to drive successful business outcomes.