ITIL® Transformation (5 version)
During the training, you will gain an understanding of how to initiate, govern, and execute the most common transformation models, as well as learn tools and techniques for planning, measuring progress, and assessing results. Particular attention is given to the role of Artificial Intelligence (AI) in transformation and the relationship between ITIL®, DevOps, and PRINCE2®. The training includes practical exercises that allow participants to immediately apply what they have learned in situations that closely resemble real-life scenarios.