Usability and UX Foundation
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To provide students hands-on activities in all key areas of UX — from interviewing your users through to prototyping and usability testing your designs.
Prepare students for industry-recognized certification – the BCS Foundation Certificate in User Experience.
- User researchers or designers who want to improve their knowledge in user experience discipline.
- Software developers who want to learn techniques for designing more engaging systems.
- Project managers and Scrum Masters who want to learn how to introduce usability in a full lifecycle process of their design project.
- Interface designers who want to learn methods for testing and evaluating their designs.
- Web site designers who want to understand the principles of human-centered design.
- Marketing managers who want to find out the business and brand benefits of user experience.
- Business analysts who want to learn quick and effective tools for communicating requirements of users.
- Anyone who is planning transition from their current job role to a career in user experience
At Course Completion
- Bake UX into your workflow by following a proven, user centered design framework based on the usability standard, ISO 9241-210.
- Prepare for the BCS Foundation Certificate in User Experience.
- Plan field visits to end users.
- Create personas, user stories, red routes and user journey maps.
- Uncover and describe users’ mental models.
- Choose appropriate schemes for classifying and organizing information.
- Design and conduct online and offline card sorting sessions.
- Select appropriate user interface design patterns.
- Develop cheap, throwaway prototypes to get quick and frequent feedback from your users.
- Create user interface designs that exploit universal principles of visual design.
- Design usability tests to measure time on task, success rate and user satisfaction.
- Moderate a usability test and prioritize the observations.
- Evaluate the usability of systems by applying usability heuristics.
You don’t need a background in user experience, design or coding to take this course.
Student training materials prepared by BDA
This course covers the comprehensive syllabus for the BCS Foundation Certificate in User Experience and contains 90 multiple-choice quiz questions to test your knowledge and prepare for the exam.
- Guiding Principles is about a framework for user centered design, an overall process that shows how to do usability and user experience and how to apply it to design projects. This is very important because a lot of people think that user experience is about requirements capture, or they think it’s about usability testing. Well, of course, these are components of it, but it’s about more than that. It’s really about end to end process — and that’s what this course covers.
- User Research is about how to plan field visits to interview and observe users. Let’s face it, the most important thing that we need to do in the design of any product is to understand the people who are going to be using it. Course covers a particular technique called contextual inquiry that helps go a long way to achieve that goal.
- Illustrating the Context of Use is about how to use the data from field visits to drive design. This is done by creating personas, user stories, red routes and user journey maps.
- Measuring Usability is about an issue to do with usability measurements, because often, usability is meant as something that we know what it is when we see it, but we wouldn’t really think about putting numbers on it. In fact, usability can be measured just like any other engineering attribute.
- Information Architecture is about understanding users by uncovering and describing their mental model: the way they think of the application domain. Understanding user’s mental model helps us choose appropriate schemes for classifying and organizing information. A related technique is card sorting. This is a wonderful way to rummage around inside users’ heads and discover the way they think about the product.
- Interaction Design is about covering the rationale for selecting appropriate user interface design patterns. Choosing the right design pattern gives a turbo boost when creating user interfaces. Course introduces the main patterns and shows where to go to find more.
- User Interface Prototyping is about a method of developing throwaway prototypes, prototypes that can develop in a few hours and test with users very quickly. This type of prototyping supports a central principle of user experience, which is iterative design. We want to design and test and redesign and so on — and to support that we need some way of quickly prototyping ideas.
- Visual Design is about how to create visual designs that wow users or, at the very least, doesn’t make them puke when they look at screens. Course introduces some universal principles of visual design and how to redesign a form so that it looks good.
- Usability Evaluation is about the design of usability tests. This is where real users carry out real tasks with a system and you watch them struggling. Course teaches how to measure time on task, success rate and user satisfaction, and discover why those metrics are so important.
Course also teaches how to moderate a usability test and prioritize the observations.
And finally, course covers usability principles or heuristics and how to apply these principles, both to evaluate and to design user interfaces.
If you want to get more information about this course, contact us by phone +371 67505091 or send us an e-mail at firstname.lastname@example.org.