ITIL® 4 Specialist: Create, Deliver and Support
The Create Deliver and Support qualification provides you with an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It will also give you an understanding of service performance, service quality and improvement methods. The examination assesses whether you can demonstrate sufficient understanding and application of ITIL 4 to the creation, delivery and support of services, as described in the CDS syllabus.
The ITIL 4 CDS qualification is one of the pre-requisites for the designation of ITIL 4 Managing Professional which assesses the candidate’s practical and technical knowledge about how to run successful, modern IT-enabled services, teams and workflows.
